A New Patient Tool – Heidi at Tailored Medical Group

We are excited to announce the launch of a new patient tool, Heidi, at Tailored Medical Group. Heidi can help patients manage their appointments, documents, scripts and more! All of this is accessible through the Heidi app so that you can keep track of everything in one place.

Heidi is also a cutting-edge AI diagnostic support tool that provides our doctors with valuable information and insights to help them make more accurate and timely diagnosis.

One of the great things about Heidi is that it offers chat-based consultations with our doctors. This means that you can get medical advice and support from the comfort of your own home, at any time of day. Heidi also offers virtual visits, which allow patients to see one of our doctors via live video or phone call. Besides providing telehealth options that save time, the app lets patients book or cancel appointments right from your phone—so that you don’t have to call to plan your next visit.

Dr. Michael, who is leading the rollout of Heidi at Tailored Medical Group, believes “Patients are always looking for options in access to their practice and Doctors . We are hoping this will be a new way to connect , especially when traditional face to face consults may not be required”.

For us at the Tailored Medical Group, Heidi is improving the way we engage with our patients. We can now send appointment confirmations, follow up with our patients and more through the Heidi app. Improved communication between patients and general practitioners is one of the core pillars of our vision at TMG, and we hope to achieve this with Heidi by increasing access to personal, accessible and convenient patient care. We’re excited about the future of our clinic with Heidi and are committed to continuing to innovate and offer the best service to our patients. Our goal is for our patients to have an easy way to manage their healthcare and communicate with our doctors, regardless of where they happen to be.

Claire Taylor-Douglas, the managing director at Tailored Medical Group believes this collaboration will lead to better patient care for TMG’s patients: “We at TMG feel it is important to always be looking for ways to improve our services and accessibility to patients. We have partnered with Heidi because we feel they, like us, offer a unique service, allowing easier access to tailored healthcare in a format that the patient feels comfortable with. We know that the world and technology is moving and developing and we believe that it is important for General Practice and Healthcare to continue to evolve and understand how patients want to interact with us. We understand that our patients’ time is precious and that face to face appointments are not the only way of delivering great health outcomes. Our priority is for patients to be connected with a Doctor who can tailor their care and believe that with Heidi we are giving more people the opportunity to do so.”

This is a dynamic time in healthcare, where we are seeing the impact technology can have on improving primary care. Heidi is a game changer, and we’re thrilled about the potential of Heidi to improve the way we provide care at Tailored Medical Group. We can’t wait for patients to use it and let us know what you think!

You can try the Heidi app here: https://try.heidihealth.com.au/tmg-blog